Shipping policy

Ascend Studios

Shipping Policy

All orders are processed within 1–3 business days after payment confirmation.

Shipping Times

South Africa

• Standard Shipping: 2–5 business days
• Express Shipping: 1–2 business days

Shipping costs are calculated at checkout depending on your delivery location.

Once your order has been shipped, you will receive a tracking number via email so you can track your package.

Please ensure that your shipping address is correct when placing your order. Ascend Studios cannot be responsible for orders delivered to incorrect addresses entered at checkout.

Shipping Delays

While we aim to deliver orders within the estimated timeframes, delays may occasionally occur due to:

• Courier delays
• Public holidays
• Weather conditions
• High order volumes

Ascend Studios appreciates your patience should any delays occur.